We run automatic daily backups of every account, retained for 7 days (30 days on Pro and Business plans). To restore from these backups:
- Log in to cPanel.
- Go to Files → JetBackup 5 (or "Backup" on older accounts).
- Choose what to restore: Full Account, Files Only, Databases Only, or Email Accounts.
- Pick the date you want to restore from, then click Restore.
To create a manual backup before making major changes:
- cPanel → Files → Backup.
- Click Download a Full Account Backup — this generates a complete
.tar.gzfile you can save locally.
For databases specifically, cPanel → Databases → phpMyAdmin → Export gives you a .sql file in seconds. We strongly recommend taking a manual backup before plugin updates, theme changes, or PHP version upgrades.
